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Ready Set Italia - Terms and Conditions

 

Welcome to Ready Set Italia! These Terms and Conditions govern your use of and access to all products, courses, and digital content provided by Ready Set Italia. By purchasing or enrolling in any of our products, you agree to be bound by these terms.

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1. Our Details

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2. Products and Services

Ready Set Italia offers online educational programs and digital downloads for language and exam preparation. This includes subscription-based access to our course materials. The specific courses and billing cycles available are detailed on our website and at the point of sale. All materials are provided for educational purposes only and may be updated at any time. We are not affiliated with the University of Siena or any official exam administrator. Purchasing a product does not guarantee a passing exam score.

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3. Enrollment and Access

  • Access to our course materials and digital downloads is personal and non-transferable.

  • You must not share your login credentials or distribute any of our materials without our express written permission.

  • We reserve the right to suspend or terminate your access to our products or platform if you violate these terms.

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4. Payments and Subscriptions

  • All payments are processed securely through WiX.

  • Your purchase of a program grants you a recurring subscription, which will automatically renew on a [e.g., monthly, semi-annual] basis until you cancel.

  • If a payment fails, your access to the purchased product may be suspended until the payment is successfully resolved.

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Right of Withdrawal (EU Consumers)

  • Your 14-Day Right: If you are a consumer residing in the European Union, you have a legal right to withdraw from a distance contract (such as an online purchase) within 14 days without giving a reason. This withdrawal period expires 14 days after the day the initial contract is concluded.

  • Waiver of Withdrawal Right for Digital Content: By purchasing a digital product that grants you immediate access, you are giving your explicit consent to begin the performance of the contract immediately. At the point of sale, you will be required to check a box acknowledging that by granting this consent, you lose your right of withdrawal. This means you cannot withdraw and receive a refund after you have gained access to the content, provided you gave your explicit consent and acknowledgment at the time of purchase.

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Canceling Your Subscription

  • Ease of Cancellation: You can cancel your subscription at any time. Our goal is to make the cancellation process as easy as the sign-up process.

  • How to Cancel: You can cancel your subscription directly through your account dashboard on our website. The cancellation link/button will be clearly and prominently displayed.

  • Effect of Cancellation: When you cancel, your subscription will not be renewed at the end of the current billing period. You will continue to have access to the course content until the end of that billing period. We do not offer prorated refunds for partial subscription periods.

  • Cancellation Confirmation: Upon cancellation, you will receive an immediate confirmation email detailing the date your access will end. Please retain this email for your records.

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Refunds for Faulty Products

Your statutory rights are not affected by our subscription or refund policies. If any of our products or digital content is faulty, defective, or not as described, you have a right to a remedy. This may include a repair, a new performance, or a refund, as determined by consumer law. Please contact us immediately if you encounter such an issue.

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5. Student Responsibilities

  • You are solely responsible for registering for any official exam and paying any related exam fees.

  • Your study results are dependent on your individual effort, consistency, and engagement with the course materials.

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6. Intellectual Property

All materials, including but not limited to the course content, videos, quizzes, text, graphics, and digital downloads, are the intellectual property of Ready Set Italia. You may not copy, modify, resell, or redistribute any materials without our explicit written permission. Any violation of our intellectual property rights may result in legal action.

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7. Privacy and Data Protection

We take your privacy seriously and are committed to complying with the General Data Protection Regulation (GDPR). We collect personal data only to enable your access to our products, process payments, and communicate with you about your enrollment. You may receive occasional updates or promotional emails from us, but you can opt-out at any time. Please see our separate Privacy Policy for a detailed explanation of how we collect, use, and protect your personal data.

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8. Violations and Termination

Any violation of these Terms and Conditions, including but not limited to sharing access or misusing our intellectual property, may result in the immediate suspension or permanent removal of your account and access to the course or platform, without a refund. We reserve the right to take legal action in cases of serious violations, such as piracy.

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9. Contact Information

For support or questions, please contact us at:

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By purchasing or enrolling in any Ready Set Italia product, you confirm that you have read, understood, and agreed to these Terms and Conditions.

Appendix A: Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract)

To:

Ready Set Italia

Via Berthollet 22, Torino, TO IT 10125

Email: readysetitalia@icloud.com

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I hereby give notice that I withdraw from my contract for the provision of the following digital content:

Description of Product: [e.g., CILS B1 Cittadinanza monthly subscription]

Ordered on: [Date of purchase]

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

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